About 74,500 citizens and representatives of organizations sought assistance, protection or help from Ombudsman Diana Kovacheva in the past year, the annual report on the ombudsman’s activities, submitted to the National Assembly, shows.
The number of complaints exceeds 15,000, which is a record in the 17-year history of the institution. "It is a sad record that clearly showed us that people are experiencing more and more difficulties to meet even their most basic needs - food, medicine, to pay their bills for electricity, water, heating," the ombudsman commented.
Citizens most often complain about violated consumer rights related to water supply, electricity distribution companies, mobile operators, banks, collection companies. Next come complaints about social rights, education and health care, followed by violated property rights and economic freedom.
Translation by Al. Markov
''The Church's vocation is to bring together those who are divided'', the newly-elected Bulgarian Patriarch Daniil said before his first Holy Mass. ''Today is a special day as we celebrate the translation of the relics of St. John of Rila to the Rila..
The first and most important goal is the adoption of the state budget. The second is the Recovery and Resilience Plan. The eurozone is a political issue and if we have a government, I believe we can move it forward and then go to elections, GERB..
Bulgaria’s President Rumen Radev handed the first cabinet-forming mandate to Rossen Zhelyazkov who is the prime minister-designate of the largest parliamentary group-GERB-SDS. Rossen Zhelyazkov announced the structure and composition of the cabinet,..
Bulgaria’s national team of mathematics put up an excellent performance at the Junior Balkan Mathematical Olympiad. Six Bulgarian students returned from..
Bulgaria’s President Rumen Radev handed the first cabinet-forming mandate to Rossen Zhelyazkov who is the prime minister-designate of the largest..
On Tuesday the weather will be sunny and hot over most of the country. Clouds will form over Western and Central Bulgaria in the afternoon and there..
+359 2 9336 661