17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
There is strict police control in the 30-kilometer border zone with Greece and Romania , announced the director of the Bulgarian Border Police Anton Zlatanov. He explained that after the country's entry into Schengen, checks are carried out on every..
The first meeting of the Diplomatic Club in Odessa was held on March 13 with the participation of diplomats and honorary consuls in the Odessa region, including Bulgarian Consul General Svetoslav Ivanov. The club was created as a platform for open..
Bulgarian citizens and road hauliers should avoid traveling to Serbia on March 15 and 16 except in cases of extreme necessity , until the protest actions are over, advises the Bulgarian Foreign Ministry. On Saturday, March 15, another organized..
EUR 87 million under the operational programme Transport Connectivity, earmarked for the Russe-Veliko Tarnovo motorway is being redirected to the Europe..
Bulgarian Ambassador to the United States Georgi Panayotov and Raycho Raychev, founder and CEO of the Bulgarian company EnduroSat , met with experts..
The prehistoric complex "Provadiya-Solnitsata" - the oldest salt production and urban centre in Europe (5600 - 4350 BC) - is among the sites nominated..
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